Travel Management Services
Uniglobe The Premiere Travel Group works with our clients to map and evaluate current procedures and preferred negotiated rates that are utilized; applying creative and innovative cost and time saving solutions. We are committed to working in partnership with our clients to reduce their T&E costs, deploying specific initiatives and recommendations undertaken both in the implementation phase and as part of the ongoing account management strategy to maximize cost savings and value.
High quality account management functions are integral to the success of an effective and efficient travel program. They perform a vital role of co-ordination, ensuring the program exceeds your cost-savings targets while meeting the needs of travellers.
To maximize the overall travel management relationship, Uniglobe aligns our internal servicing processes along with our external account management program. We take a proactive role within the relationship, providing our clients with the best overall program tailored to your requirements. Some of these account management services include:
Travel Management Reporting: We offer a broad range of standard travel management reports and custom reports to meet specific and global information needs through our exclusive web based system.
Supplier Program Negotiation: We work to proactively monitor your travel patterns and trends. With this information, we will seek out new opportunities to leverage airline, hotel and car rental volumes and identify incremental savings through negotiated supplier programs.
Consulting Services: Uniglobe will work in partnership with you to isolate specific travel program needs, employing our industry expertise to offer viable solutions and recommended best practices.
Technology Integration: Ensuring Next Generation Technology and tools are sourced, validated and deployed based on your program requirements maximizing value and fiscal return.
Dedicated Account Management: A dedicated Account Manager is assigned to oversee the proposed service platform, and the implementation of your corporate travel program. Post-
implementation, your dedicated Account Manager, will provide ongoing liaison and support, recommending program enhancements and best practices.
DEDICATED SERVICE DELIVERY
Uncompromised personalised, hi-touch service. Uniglobe does not operate call centres and our service reflects it! Any travel related service can be arranged using the booking method of choice: online or offline:
- Dedicated Counselors Focused on Traveler Needs/Preferences
- Full Range of Booking Options – Phone, Email or Fax
- 24/7 Rescue Line Service
- Passport & Visa Processing
- Automated & Customized Quality Assurance System
- Guaranteed Lowest Fare at Time of Ticketing
- Detailed Personal Traveler Profiles Accessible Worldwide
- International Rates Desk & Travel Advisories
- Automatic Trip Software to Clear Waitlists/Seat Preferences
- Customized Booking Sites
- Drives Compliance with Travel Policy & Preferred Suppliers
- Detailed Traveler Profiles Synchronized to GDS
- End User Training & Online Help Desk
- Travel Approval Process – Soft or Hard